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GoTopRated Support

Category: Customer

Efficiently manage finances, track expenditure accurately, and optimize budgets.

  • How to Reset Your Password on GoTopRated

    Forgetting your password can be frustrating, but resetting it on GoTopRated is straightforward and simple. Follow this detailed guide to regain access to your account:

    Step 1: Navigate to the Login Page

    To begin the password reset process, you need to access the login page. Here are the steps to get there:

    1. Hover Over the Login Button

    On the GoTopRated homepage, move your mouse over the Login button located at the top-right corner. This will display a drop-down menu.

    2. Click on the Login Option

    From the drop-down menu, click on the Login option to proceed to the login page. Alternatively, you can directly visit the login page by clicking this link: GoTopRated Login Page.

    Step 2: Select Forgot Password

    If you can’t remember your password, you’ll need to use the Forgot Password option

    1. Locate the Forgot Password Link

    Below the login form, you’ll see a link labeled Forgot Password?

    2. Click the Link

    Click on the Forgot Password link to initiate the password reset process. Alternatively, you can go directly to this page by clicking here: Forgot Password Page.

    Forgot Password

    Step 3: Submit Your Email Address

    Once you’re on the Forgot Password page:

    1. Enter Your Registered Email Address

    In the provided field, type in the email address you used when signing up for your GoTopRated account.

    2. Click the Reset Password Button

    After entering your email, click on the Reset Password button. This action will send a password reset link to the email address you provided.

    Step 4: Check Your Email for the Reset Link

    Now, it’s time to check your email inbox:

    1. Open Your Email Inbox

    Go to the inbox of the email account you used to register on GoTopRated. Look for an email from us with the subject line Reset Your Password.

    2. Check Spam or Junk Folders

    If you don’t see the email in your inbox, check your spam or junk folder. Sometimes, email providers mistakenly filter automated emails.

    3. Open the Email

    Inside the email, you’ll find a link to reset your password. Click on this link to proceed.

    Reset Password Link in Email

    Step 5: Create a New Password

    Clicking the reset link will redirect you to a secure page where you can create a new password:

    1. Enter Your New Password

    In the first field, type your new password. Make sure it’s secure and includes a mix of letters, numbers, and special characters for added security.

    2. Confirm Your Password

    In the second field, re-enter your new password to confirm it. This ensures there are no typos.

    3. Click Submit or Reset Password

    After filling in both fields, click the Reset Password button to complete the process.

    Step 6: Confirmation and Login

    Once your password is successfully reset:

    1. See the Confirmation Message

    A message will appear on your screen confirming that your password has been updated.

    2. Return to the Login Page

    Go back to the login page by clicking here: GoTopRated Login Page.

    3. Log In with Your New Credentials

    Enter your email and the new password you just created. Click Login, and you’ll be back into your account.

    Additional Tips

    1. Save Your New Password

    After resetting your password, make sure to store it securely. Avoid sharing it with anyone or using the same password on multiple websites.

    2. Access to Your Email

    Make sure you have access to the email linked to your GoTopRated account. If you don’t, you won’t be able to reset your password.

    3. Act Quickly

    The password reset link sent to your email is valid for 1 hour, so make sure to reset your password promptly after receiving the email.

    4. Contact Support if Needed

    If you encounter any issues during the process, such as not receiving the reset email, contact GoTopRated’s support team for assistance.

  • How Does the 50 AED Discount Code Work?

    When you sign up on our platform, you receive a 50 AED discount code as a welcome gift. This code allows you to save money when booking services from our listed providers. Here’s a detailed explanation of how it works step by step:

    Step 1: Sign Up for an Account

    The first step to getting your 50 AED discount code is to create an account on our platform. It’s simple:

    1. Visit the Signup Page:

    Provide the following details:

    • Your Full Name
    • Phone Number
    • Email Address
    • A Password

    2. Verify Your Email

    After signing up, we’ll send a 6-digit verification code to your email. Enter this code on the platform to complete your account setup.

    3. Access Your Dashboard

    Once your email is verified, log into your account. You’ll see your personal dashboard where all your account features, including the discount code, are available.

    If you’d like to see a step-by-step guide on how to create an account, Click here to watch our detailed tutorial.

    Step 2: Find Your Discount Code

    After creating and verifying your account, your 50 AED discount code will be visible in the Dashboard section.

    • The code is unique to your account.
    • You can share this code with service providers whenever you book their services.

    Step 3: Share the Discount Code with the Service Provider

    Unlike automated systems, you’ll need to directly give your discount code to the service provider you’re booking with. Follow these steps:

    1. Choose a Service Provider

    Browse through the list of available service providers and select the one that suits your needs.

    2. Contact the Service Provider:

    When finalizing the service, share your 50 AED discount code with the provider. You can do this through the platform’s messaging feature or during direct communication with them.

    3. Provider Uses the Code:

    The service provider will apply the code when creating the invoice for your service. This ensures that 50 AED is deducted from the total cost, giving you an immediate discount.

      Step 4: Key Features of the Discount Code

      1. Works on All Services

      The discount code can be used for any service offered by the providers on our platform, from plumbing to handyman tasks.

      2. No Expiration Date

      Your code does not expire. You can share it with providers at any time without worrying about deadlines.

      3. Reusable for Multiple Bookings

      You can use the same code for multiple bookings until the 50 AED balance is fully used. For example:

      • If your first service uses 20 AED, you still have 30 AED remaining for future services.
      • This continues until the total 50 AED is spent.

      4. No Restrictions or Limits

      The code can be applied to any service, regardless of the total cost. There are no minimum charges required to use it.

      5. Does Not Affect the Provider’s Earnings

      Service providers receive their full payment for the service. The discount is covered by the platform, ensuring the provider’s earnings remain unaffected.

        Step 5: Track Your Remaining Balance

        Your dashboard allows you to see how much discount balance you have left after each service.

        • Every time you use the code, the remaining balance will be updated.
        • You can monitor this to know exactly how much of the 50 AED is still available for future bookings.
        • Once the full balance is used, the code will no longer be valid.

      1. How to Log In to Your GoTopRated Account | Step-by-Step Guide

        To log in to your GoTopRated account, follow these steps:

        1. Access the Website: Open your web browser and navigate to GoTopRated.
        2. Locate the Login Button: On the homepage, find the Login button situated at the top-right corner of the screen.
        3. Click the Login Button: Clicking the Login button will redirect you to the login page.
        4. Enter Your Email Address: In the Email Address field, type the email associated with your GoTopRated account.
        5. Enter Your Password: In the Password field, input your account password.
        6. Submit Your Credentials: After entering your email and password, click the Login button below the input fields to proceed.
        7. Access Your Account: Upon successful login, you’ll be directed to your account dashboard, where you can manage personal information and more.

        Troubleshooting Tips

        • Forgot Password: If you’ve forgotten your password, click the Forgot Password link on the login page. You’ll receive an email with instructions to reset your password.
        • Check Credentials: Ensure that your email and password are entered correctly, paying attention to case sensitivity and any extra spaces.
        • Browser Compatibility: Use an updated web browser for the best experience.
        • Clear Cache and Cookies: If you encounter issues, clearing your browser’s cache and cookies can resolve common problems.

        For further assistance, visit the GoTopRated Support Center or contact our support team directly.

      2. Creating User Account on GoTopRated

        Follow the step-by-step guide below to easily create your account on GoTopRated:

        1. Go to the Website and Access the Sign-Up Page

        1. Open your web browser (e.g., Google Chrome, Safari, or Firefox).
        2. Type gotoprated.com in the address bar and press Enter. This will take you to the GoTopRated homepage.
        3. Once on the homepage, locate the Login button at the top-right corner of the screen. Click on it, and a dropdown menu will appear.
        4. From the dropdown menu, click Sign Up. This will redirect you to the registration form.

        2. Fill Out the Registration Form


        1. On the sign-up page, you’ll see a form asking for your details:

        • Name: Enter your full name in the provided field.
        • Phone: Input your mobile number. Select the country code if necessary.
        • Email: Provide an active email address. This email will be used for communication and verification.
        • Password: Create a strong password. Use a combination of uppercase letters, lowercase letters, numbers, and special characters for security.
        • Confirm Password: Re-enter the same password for confirmation.

        2. Check the box next to I agree to the terms and conditions to accept the website’s policies.

        3. Submit the Form

        1. After ensuring all details are correctly filled in, click the Sign Up button at the bottom of the form.
        2. If any fields are incomplete or incorrect, an error message will appear. Double-check your entries and try again.

        4. Verify Your Email

        1. Once you submit the form, a verification email will be sent to the address you provided.
        2. Open your email inbox and look for an email from GoTopRated. The subject line might say Verify Your Email.
        3. Inside the email, you’ll find a 6-digit verification code. Copy this code.

        5. Complete the Verification Process

        1. You’ll see a field asking you to enter the verification code.
        2. Paste or type the code into the field and click Submit.
        3. If the code is correct, your account will be successfully created.

        6. Log In to Your Account

        1. Go back to the homepage of gotoprated.com.
        2. Click on the Login button at the top-right corner of the screen.
        3. Enter your registered email and password, then click Login to access your account.