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GoTopRated Support

Category: Company

Policies, procedures, and support for effective workforce management.

  • How to Add My Listing on GoToRated

    Adding your business listing on GoToRated is simple, but it requires you to follow specific steps to ensure your listing is complete and approved. This guide explains the entire process from creating an account as a service provider to publishing your listing. Let’s get started.

    Step 1: Create an Account as a Service Provider

    Before you can add your listing, you need to create an account as a service provider.

    Follow the detailed steps in our support article:

    How to Create an Account as a Service Provider

    Once your account is successfully created and verified, you’re ready to proceed.

    Step 2: Accessing the My Listings Section

    1. Log in to your service provider account.

    2. In your dashboard, locate and click on the My Listings option.

    3. You’ll see a listing with the company name you provided during account creation.

    4. Claim Status: A blue tick mark with the word Claimed will indicate that the business name is linked to your account.

    5. You’ll also see two buttons next to your listing:

    • Edit
    • View Live

    Step 3: Viewing Your Listing

    Click on the View Live button to see your listing.

    • Initially, your listing might not appear on the live page.
    • This happens because your listing information is incomplete and needs approval from the admin after you update it.

    Step 4: Editing Your Listing

    To edit and complete your listing:

    • Click on the Edit button next to your listing.
    • You’ll find six sections to fill out. Make sure to provide accurate and detailed information.

    1. Company Info

    In this section, provide the following details:

    • Website
    • Business Phone Number
    • WhatsApp Number
    • Email
    • Address
    • City
    • State
    • Zip Code
    • Company Description: Write a detailed overview of your company, including the services you offer, your experience, and what sets you apart.

    2. City and Categories

    • Select the city where you provide services.
    • Choose the appropriate category that matches the services you offer.

    3. Add Gallery

    • Add or remove images for your listing’s gallery.
    • Allowed file types: JPG, PNG, JPEG, GIF, WEBP.
    • You can also add captions to your images for better clarity.

    4. Featured Review

    If you have reviews on Google, you can add one of them here. Provide:

    • The review text
    • The reviewer’s name

    This review will appear prominently on your listing page.

    5. Category-Specific Tags (SEO Tags)

    Enhance your listing’s visibility by adding:

    • SEO Title
    • SEO Tags or Keywords
    • SEO Description

    These tags help improve your listing’s search engine ranking.

    6. Timing

    Specify the days and hours you offer services by checking the appropriate boxes.

    Step 5: Updating and Submitting Your Listing

    • Once all fields are completed, click the Update button at the bottom of the page.
    • You’ll see the message:
      • Your listing has been successfully updated!

    Your listing has been created successfully, but it’s not live yet.

    Step 6: Wait for Admin Approval

    After submitting your listing, wait for approval from the GoToRated admin team.

    • You’ll receive a notification once your listing is approved.
    • Once approved, go back to the My Listings section and click on View Live to see your published listing.

    Final Note

    By following these steps, you can ensure that your business listing on GoToRated is complete and ready to attract customers. If you face any issues during the process, feel free to contact our support team for assistance.

  • How to Reset Your Password on GoTopRated

    Forgetting your password can be frustrating, but resetting it on GoTopRated is straightforward and simple. Follow this detailed guide to regain access to your account:

    Step 1: Navigate to the Login Page

    To begin the password reset process, you need to access the login page. Here are the steps to get there:

    1. Hover Over the Login Button

    On the GoTopRated homepage, move your mouse over the Login button located at the top-right corner. This will display a drop-down menu.

    2. Click on the Login Option

    From the drop-down menu, click on the Login option to proceed to the login page. Alternatively, you can directly visit the login page by clicking this link: GoTopRated Login Page.

    Step 2: Select Forgot Password

    If you can’t remember your password, you’ll need to use the Forgot Password option

    1. Locate the Forgot Password Link

    Below the login form, you’ll see a link labeled Forgot Password?

    2. Click the Link

    Click on the Forgot Password link to initiate the password reset process. Alternatively, you can go directly to this page by clicking here: Forgot Password Page.

    Forgot Password

    Step 3: Submit Your Email Address

    Once you’re on the Forgot Password page:

    1. Enter Your Registered Email Address

    In the provided field, type in the email address you used when signing up for your GoTopRated account.

    2. Click the Reset Password Button

    After entering your email, click on the Reset Password button. This action will send a password reset link to the email address you provided.

    Step 4: Check Your Email for the Reset Link

    Now, it’s time to check your email inbox:

    1. Open Your Email Inbox

    Go to the inbox of the email account you used to register on GoTopRated. Look for an email from us with the subject line Reset Your Password.

    2. Check Spam or Junk Folders

    If you don’t see the email in your inbox, check your spam or junk folder. Sometimes, email providers mistakenly filter automated emails.

    3. Open the Email

    Inside the email, you’ll find a link to reset your password. Click on this link to proceed.

    Reset Password Link in Email

    Step 5: Create a New Password

    Clicking the reset link will redirect you to a secure page where you can create a new password:

    1. Enter Your New Password

    In the first field, type your new password. Make sure it’s secure and includes a mix of letters, numbers, and special characters for added security.

    2. Confirm Your Password

    In the second field, re-enter your new password to confirm it. This ensures there are no typos.

    3. Click Submit or Reset Password

    After filling in both fields, click the Reset Password button to complete the process.

    Step 6: Confirmation and Login

    Once your password is successfully reset:

    1. See the Confirmation Message

    A message will appear on your screen confirming that your password has been updated.

    2. Return to the Login Page

    Go back to the login page by clicking here: GoTopRated Login Page.

    3. Log In with Your New Credentials

    Enter your email and the new password you just created. Click Login, and you’ll be back into your account.

    Additional Tips

    1. Save Your New Password

    After resetting your password, make sure to store it securely. Avoid sharing it with anyone or using the same password on multiple websites.

    2. Access to Your Email

    Make sure you have access to the email linked to your GoTopRated account. If you don’t, you won’t be able to reset your password.

    3. Act Quickly

    The password reset link sent to your email is valid for 1 hour, so make sure to reset your password promptly after receiving the email.

    4. Contact Support if Needed

    If you encounter any issues during the process, such as not receiving the reset email, contact GoTopRated’s support team for assistance.

  • Creating Account on GoTopRated as a Service Provider

    Follow the step-by-step guide below to easily create your account on GoTopRated:

    1. Go to the Website and Access the Sign-Up Page

    1. Open your web browser (e.g., Google Chrome, Safari, or Firefox).
    2. Type gotoprated.com in the address bar and press Enter. This will take you to the GoTopRated homepage.
    3. Once on the homepage, Click on the Join Our Pro Network button at the top-right corner of the screen.

    2. Fill Out the Registration Form

    1. On the sign-up page, you’ll see a form asking for your details:

    • Business Name: Enter your business name in the provided field.
    • Website: Enter your business website URL.
    • Name: Enter your full name in the provided field.
    • Phone: Input your mobile number. Select the country code if necessary.
    • Email: Provide an active email address. This email will be used for communication and verification.
    • Password: Create a strong password. Use a combination of uppercase letters, lowercase letters, numbers, and special characters for security.
    • Confirm Password: Re-enter the same password for confirmation.

    2. Check the box next to I agree to the terms and conditions to accept the website’s policies.

    Go Top Rated Login Form

    3. Submit the Form

    1. After ensuring all details are correctly filled in, click the Sign Up button at the bottom of the form.
    2. If any fields are incomplete or incorrect, an error message will appear. Double-check your entries and try again.

    4. Verify Your Email

    1. Once you submit the form, a verification email will be sent to the address you provided.
    2. Open your email inbox and look for an email from GoTopRated. The subject line might say Verify Your Email.
    3. Inside the email, you’ll find a 6-digit verification code. Copy this code.
    Email Verification Code

    5. Complete the Verification Process

    1. You’ll see a field asking you to enter the verification code.
    2. Paste or type the code into the field and click Submit.
    3. If the code is correct, your account will be successfully created.

    6. Log In to Your Account

    1. Go back to the homepage of gotoprated.com.
    2. Click on the Login button at the top-right corner of the screen.
    3. Enter your registered email and password, then click Login to access your account.

  • How to Log In to Your GoTopRated Account | Step-by-Step Guide

    To log in to your GoTopRated account, follow these steps:

    1. Access the Website: Open your web browser and navigate to GoTopRated.
    2. Locate the Login Button: On the homepage, find the Login button situated at the top-right corner of the screen.
    3. Click the Login Button: Clicking the Login button will redirect you to the login page.
    4. Enter Your Email Address: In the Email Address field, type the email associated with your GoTopRated account.
    5. Enter Your Password: In the Password field, input your account password.
    6. Submit Your Credentials: After entering your email and password, click the Login button below the input fields to proceed.
    7. Access Your Account: Upon successful login, you’ll be directed to your account dashboard, where you can manage personal information and more.

    Troubleshooting Tips

    • Forgot Password: If you’ve forgotten your password, click the Forgot Password link on the login page. You’ll receive an email with instructions to reset your password.
    • Check Credentials: Ensure that your email and password are entered correctly, paying attention to case sensitivity and any extra spaces.
    • Browser Compatibility: Use an updated web browser for the best experience.
    • Clear Cache and Cookies: If you encounter issues, clearing your browser’s cache and cookies can resolve common problems.

    For further assistance, visit the GoTopRated Support Center or contact our support team directly.